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Administrative Assistant 
Falls Church, VA DHHQ

The Defense Health Agency (DHA) is a Combat Support Agency responsible for supporting joint operating forces across the range of military operations and in support of combatant commanders executing military operations. The DHA supports the delivery of integrated, affordable, and high quality health services throughout the Military Health System. It executes the Department’s medical mission, manages the execution of policy and serves as the program manager for TRICARE health and medical resources.

CNSD is seeking an experienced Personnel Security Administrative Assist representative supporting daily coordination of DHA Common Access Card (CAC) Office activities located at DHHQ. Candidate must possess excellent customer service and organization skills.


  • Receive visitors and customers at the DHHQ CAC Office by greeting, welcoming, directing and announcing them in a polite, professional manner
  • Provide the following functions as required for facility operations:
    • Processing DD Forms2875s (System Access Authorization Request)
    • Conducting CAC PIN Resets
    • In-processing and out-processing personnel
    • Visitor management
    • Credentialing CACs and alternative badges for access control systems, to include Privilege Management Program (PMP) actions
    • Creating and issuing CACs
  • Assist the Physical Security and Personnel Security teams with related Mission Assurance responsibilities
  • Maintain office security by following safety procedures and control access via the front desk (monitor logbook, visitor/escort management)
  • Attend recurring Mission Assurance security meetings 
  • Prepare weekly and monthly activity reports
  • Answer and manage the Mission Assurance help desk phone lines and group mailboxes


  • Proficient knowledge of DOD Security protocols to include knowledge in personnel security
  • Strong communication and customer service skills
  • Excellent interpersonal skills
  • Attention to detail
  • Ability to multitask in a fast paced environment
  • Professional attitude
  • Associates degree or related field experience two (2) years of related experience and/or a combination of education and experience in the following: (1) acting as the primary interface with government program authorities and representatives on physical or personnel security issues, (2) providing receptionist or front office representative duties, and (3) competency in Microsoft Office applications.
  • Self-motivated with the ability to work independently and in team environment
  • A working knowledge of the United States Military and the Department of Defense to include but not limited to ranks and titles of uniformed service members
  • Secret Clearance


Cherokee Nation Security & Defense (CNSD) provides state-of-the-art critical site infrastructure protection, security surveillance services, access control technologies and complete security integration for both government and commercial clients. The company handles projects such as civil construction, complex security and command center design. Wholly owned by the Cherokee Nation, CNSD is part of the Cherokee Nation Businesses family of companies.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please visit the following two sites:


If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.                                                                         

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