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Administrative Care Coordinator (Medical Record Technician)
Kansas ARNG, (ID# 14162)

SUMMARY

This is an Administrative Care Coordinator position located in Topeka KS. This position provides non-clinical administrative support to the CNHS Kansas Army National Guard Case Management team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative Support Services: Includes the following:

  • Performs other job related duties as required.
  • Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66, Medical Record Administration and Health Care Documentation.
  • Compose routing correspondence, including e-mail; and completing correspondence in the correct format; and forwarding, on time, all required reports.
  • Comply with laws regulations and guidance for protecting health information (HIPAA/Privacy Act) in civilian and military settings as well as the professional ethics surrounding health case management.
  • Provide reports and updates to the DSS & J-1 on the deploy-ability and readiness of each Soldier / Unit as applicable.
  • Secure and safeguard all government property, including documents that are provided for or created by case management and medical operations.
  • Respond to and effectively handle time-sensitive calls as they are received, to include during off-hours.
  • Complete all case records, reports, logs and communications records. All deliverables shall meet required professional and technical standards.
  • The Contractor shall comply with the following Government directives in order to successfully complete the tasks:
  • AR 40-501, Standards of Medical Fitness
  • AR 40-66, Medical Record Administration and Health Care Documentation
  • AR 25-50, Army Correspondence
  • USCENTCOM 021502Z DEC 13 MOD Twelve to USCENTCOM Individual Protection and Individual-Unit Deployment Policy
  • Personnel Policy Guidance Tab A.
  • Hours of Operation: The contractor shall perform the services required under this contract within core operating hours which are 0800-1700, Mon thru Fri.

SUPERVISORY/MANAGEMENT AUTHORITY

This is a full-time position that reports to the Site Lead and Program Manager.

EDUCATION and/or EXPERIENCE

  • Minimum of HS diploma.  AA or AS degree preferred.
  • Medical Office and/or medical records experience preferred. 
  • Knowledge of military medical records preferred. 
  • High proficiency with learning and using computer programs

KNOWLEDGE, SKILLS AND ABILITIES

Contractor employee should possess the following knowledge/skills:

  • Strong organizational skills
  • The ability to use Power Point, Excel, Word, Access, Outlook
  •  Operate a personal computer to input, store, retrieve and manipulate data for various reports as required by this PRS. Experience with computerized client management systems is preferred.
  • Ability to learn to use various software programs to maintain database files and prepare reports, including but not limited to the following ARNG web-based electronic data systems via MODS: Medically Non-Deployable (MND)/e-Profile, Medical Data Protection System (MEDPROS), MEDPROS Web Data Entry (MWDE), Soldier Patient Locator (SPL), Warrior Transition Report (WTR), DENCLASS, AVS, HRR, ePHA/MHA, eCase and other modules as applicable or as they become available.
  • Experience with the military, such as prior military service or military family member or military family volunteer, is highly desirable.
  • Demonstrates competency in assessing, planning, implementing, and evaluating care provided including patient/family education.
  • Demonstrates leadership qualities including professional verbal and written communication skills, flexibility to prioritize complex situations, and decision-making skills.

WORK ENVIRONMENT

This is a full-time position that assists the different Case Management teams as needed in support of PHA(s) and or Army National Guard soldier medical readiness needs.  This position works closely with the Case Managers and other Administrative Specialists to meet the needs of the ARNG CM program.

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

Apply online at www.cnbjobs.com

Established in 2009, Cherokee Nation Healthcare Services (CNHS) provides medical supplies and a wide range of services, including financial recovery, patient appointing, recruiting, credentialing and placement of clinical, administrative and housekeeping personnel for numerous federal agencies and commercial clients. Wholly owned by the Cherokee Nation, CNHS is part of the Cherokee Nation Businesses family of companies.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:

http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail “CNB.Compliance@cn-bus.com” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.                                                                               

For Pay Transparency Non Discrimination provision, please copy and paste the following link: https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “CNB.Compliance@cn-bus.com” This email box is not for resumes or follow up on job applications.