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Administrative Support Assistant

Helena, MT



The U.S. Fish and Wildlife Service (USFWS) is the premier federal agency charged with protecting and enhancing America's treasured fish, wildlife, plants, and their habitats. USFWS works for the perpetuation of diverse and abundant wildlife because biodiversity is essential to maintaining the health of our environment, our families, and our economy. USFWS maintains a network of public lands totaling upwards of 150 million acres split in to 8 geographic regions and nearly 700 field stations.


CNT is looking to fill the position of an Administrative Support Assistant to provide support for administration in the Montana Ecological Services Office. The purpose of the work is to provide clerical support for the immediate staff. The work facilitates the work of others, contributes to their efficiency and fosters compliance with policies and regulations. The work consists of varied duties involving several related steps and processes in order to furnish clerical support and/or comply with Regional reporting requirements. Procedures for most tasks are well established, however, the employee must use judgment in making choices, applying procedures, and taking action. Preparation of reports and correspondence normally require the use of software programs.





  • Serves as support for records management and administration, including sorting and collating material, scanning and filing electronically, copying to CD or flash drive; compiling records chronologically, or by classifications such as numerical sequence.  Enters data into reference management software.


  • Receives, sorts, and routes incoming mail from US Post Office, UPS and FedEx. Dispatches outgoing mail to US Post Office, UPS and FedEx.


  • Establishes and maintains files; cross-references file material as needed. Locates filed material as requested. Files and retrieves reference material such as Fish and Wildlife Manual material, correspondence manual data, circular letters, and memoranda.


  • Prepares narrative meeting minutes, correspondence and forms as needed or by request.


  • Assists in reconciling monthly credit card statements and attaching receipts.


  • Maintains “tickler” files on correspondence and reports with due dates and follows-up to ensure that deadlines are met and copies are properly distributed.


  • Other duties as assigned by supervisor to support station or program area goals and objectives.


  • Drives fleet vehicles to pick up supplies, mail, and/or materials. Helps maintain fleet vehicles by cleaning and getting serviced.




  • Skill in operating a computer to prepare memorandum, letters, reports, and documents.
  • Must be familiar with the use of spreadsheet and database management software to enter, organize, track, and manage data.
  • Ability to use word processing software.
  • Knowledge of grammar, spelling, capitalization, and punctuation in order to prepare a variety of material in final form from drafts and files.
  • Knowledge of standard formats, forms, correspondence practices, and procedures in order to ensure proper style, form, references, routing , and signatures.
  • Knowledge of standard filing practices to file and locate material in the files.
  • Ability to communicate orally in person and on the telephone.
  • General knowledge of station programs, objectives, and staff responsibilities in order to answer nontechnical questions and/or refer callers to appropriate staff member.
  • 2 year Business degree
  • Strong computer software skills
  • Communication skills
  • Administrative support experience
  • A valid State driver’s license is required
  • Skills in these areas: Adobe Acrobat, Microsoft Word & Excel, Reference Management Software such as EndNote, Knowledge of Gmail, Google Hangouts and Google Docs
  • Ability to learn and teach to others Reference Management Software



Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.


Apply online at


Since 2009, Cherokee Nation Technologies (CNT) has been serving government clients with time-tested solutions that increase client effectiveness through the intelligent use of technology. CNT’s expertise includes software and application services, network services, and business process services. The company is headquartered in Tulsa, Oklahoma, with a regional office in Ft. Collins, Colorado, and client locations nationwide. Wholly owned by the Cherokee Nation, CNT is part of the Cherokee Nation Businesses family of companies.



We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:


If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.


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  1. maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator”. This email box is not for resumes or follow up on job applications.