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Behavioral Health Clinical Case Manager (LCSW Required)

Marrietta, GA (ID#15987)

When your mission depends on quality health care, rely on a team who can deliver results. From cutting-edge analysis to optimized health programs, Cherokee Nation Healthcare Services (CNHS) can manage any size federal project. Federal clients who partner with CNHS improve their access to care, medical readiness and program efficiency. Wherever the mission takes you, CNHS delivers world-class solutions, on time and on budget.

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While Case Management primarily focuses on catastrophic illness or injury in the military setting, Case Management practices are also intensely directed at addressing chronic conditions that are more prevalent in the general patient population. Case managers can affect patient outcomes through proactive interventions across multiple healthcare settings. Additionally, case managers are expected to engage community resources and facilitate ongoing and consistent patient education.

The MHS has three primary goals for Case Management:

  • Improve the care, management, and transition of recovering Service members.
  • Broaden the application of CM to include those with complex and at-risk needs before the Soldier requires complex care.
  • Evaluate the impact of case management on the quality of military health care.


Includes the following:

  • Licensed Clinical Social Worker (LCSW) support services to provide behavioral health clinical case management to Soldiers in their designated area in the organizations. Must be available 24/7 for Behavioral health crisis by phone and travel throughout the State will be necessary. Provides BH recommendations to the BHOIC, commanders or designated staff. Services required:
  • Conduct evaluations and assessments for all walk in Soldiers at assigned location during all medical readiness events.
  • Utilize the Behavioral Health Data Portal (BHDP) for assessments and evaluations.
  • Manage all BH cases for Soldiers.
  • Coordinate service member care including consults for those initially using Military Treatment Facilities (MTF), Veterans Affairs (VA), TRICARE network provider, and/or non-network providers.
  • Establish a list of available local BH resources within the state to coordinate care and ensure service members have alternative options available to receive medical care if not eligible for military health benefits.
  • Provide at least 3 referral sources to SMs who are recommended treatment, before they leave the office.
  • Ensures the SM understands their rights, benefits, privileges, and responsibilities IAW AR 40-501 Chapter 9 and 10.
  • Coordinates with SM to ensure all medical readiness issues are properly addressed to minimize the amount of time in nondeployable status.
  • Performs initial and follow-up review to ensure quality of patient care. Follow-up intervals will be based upon the severity of each case.
  • Record all correspondence with SM in BH Care in corresponding military system (i.e. eCase).
  • Follow policies and procedures for reporting non-compliant Soldiers.
  • Complete DA Form 3822 Mental Evaluation Form and scan into HRR.
  • Write temporary profiles as necessary utilizing eProfile IAW 40-501.
  • Safeguard and maintain case folder for all active cases.
  • Maintain medical records from civilian or VA Providers for service members they are case managing and request using form DD 2870, Authorization for Disclosure of Medical or Dental Information.
  • Ensure completion of required checklist (Chapter 3, MEB, PEB, LOD, INCAP) and ensure proper handling of all medical records and validate in HRR.
  • Staff cases with other LCSWs and PHCs weekly and BHOs monthly.
  • May be required to travel to alternative sites for medical readiness events.
  • Comply with and maintain access all regulations and guidance that are applicable to medical operations and programs of the GA Army National Guard.
  • Performs other job related duties as required.


This is a Full-time position that reports to the Program Manager, Site Lead Manager, and Behavioral Health Manager


Licensed Clinical Social Worker in State of GA with unencumbered and active license.

At least 2 years experience as LCSW

High proficiency with learning and using computer programs


Contractor employee should possess the following knowledge/skills:

  • Strong organizational skills
  • The ability to use Power Point, Excel, Word, Access, Outlook
  •  Operate a personal computer to input, store, retrieve and manipulate data for various reports as required by this PRS. Experience with computerized client management systems is required.
  • Use various software programs to maintain database files and prepare reports, including but not limited to the following ARNG web-based electronic data systems via MODS: Medically Non-Deployable (MND)/e-Profile, Medical Data Protection System (MEDPROS), MEDPROS Web Data Entry (MWDE), Soldier Patient Locator (SPL), Warrior Transition Report (WTR), DENCLASS, AVS, HRR, ePHA/MHA, eCase and other modules as applicable or as they become available.
  • Experience with the military, such as prior military service or military family member or military family volunteer, is highly desirable.
  • Demonstrates competency in assessing, planning, implementing, and evaluating care provided including patient/family education.
  • Demonstrates leadership qualities including professional verbal and written communication skills, flexibility to prioritize complex situations, and decision-making skills.

With $400 million in annual revenue, 20% growth per year, approximately 950+ active contracts serving 60+ government agencies in 25 countries, 47 states, 2 territories and 2000+ employees, Cherokee Nation Businesses’ (CNB) group of Federal Contracting Section 8(a) companies is well positioned to deliver expertise needed to solve complex technical issues. Federal Solutions provides an array of services for 12 of the 15 cabinet-level departments and agencies – from applications and data services to cybersecurity and national defense.

Why consider Cherokee Nation and our Federal Solutions business? Here are some great resources highlighting what we do and compelling reasons for joining our team!

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “” This email box is not for resumes or follow up on job applications.