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Computer Systems Analyst 

(Health Services Policy and Oversight) – (ID# 13485)

Falls Church, VA



Since 2009, Cherokee Nation Technologies (CNT) has been serving government clients with time-tested solutions that increase client effectiveness through the intelligent use of technology. CNT’s expertise includes software and application services, network services, and business process services. The company is head-quartered in Tulsa, Oklahoma, with a regional office in Ft. Collins, Colorado, and client locations nationwide. Wholly owned by the Cherokee Nation, CNT is part of the Cherokee Nation Businesses family of companies.


For more company information, visit our site at


The Defense Health Agency (DHA) is a combat support agency supporting the healthcare needs of our warfighters and beneficiaries throughout the Military Health System (MHS). The DHA is embarking on the monumental task of taking over management and oversight of all MHS Direct Care Facilities by October 2018 as mandated in Public Law 114-28, the 2017 National Defense Authorization Act. This transition is to achieve greater standardization of healthcare across the MHS and streamline management of healthcare activities. This new era will require increased knowledge sharing, agility, integration, and continuous improvement to positively influence the success of the current and future health of all stakeholders served.


CNT is seeking a Computer Systems Analyst to assist with the DHA Clinical Support Division (CSD), Patient Safety Program (PSP) and The Office of the Deputy of the Assistant Secretary of Defense Health Services Policy and Oversight (HSP&O) Programmatic and Technical support contract. This contract provides programmatic and technical support for the DoD PSP, the DHA CSD (Medical Affairs/J-3), and Office of Assistant Secretary of Defense (OASD) Health Affairs (HA) HSP&O in five major areas: professional consultative services, management studies/MHS/DoD data analysis, preparation of responses, reports, documents, and correspondences, meeting support and policy development/communication/education/drafts.



  • Install new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.
  • Perform system backups and recovery
  • Maintain data files and monitors system configuration to ensure data integrity.
  • Perform a variety of tasks
  • Works under general supervision
  • A certain degree of creativity and latitude is required. 
  • Rely on instructions and pre-established guidelines to perform the functions of the job
  • Ensure uninterrupted functioning of DHA specific systems. 
  • Take corrective action when required. Involve other team members as required.
  • Monitor and maintain uptime for systems
  • Maintain a secure site
  • Provide support to developers and partners
  • Bring any security issues to the attention of the Systems Team.
  • Provide support to developers with their work environment
  • Support the infrastructure for the Refuges group and work to resolve any connectivity, networking and infrastructure issues 
  • Assist the Refuges group with IT support to accomplish their mission using Windows Server Systems and Application Support – (ServCat for Refuges)
  • Assist in the build of the Windows Server based systems.  Ensure systems are patched routinely
  • Monitor applications databases and replication.  Ensure security compliance.
  • May perform other duties that are assigned as needed

This position focuses on the following areas & tasks:

  • Policy and Program Oversight      
  • Congressional Correspondence and Policy Support Services
  • Mental Health Program Support   
  • Clinical Information System Support       
  • Studies and Analysis         
  • Administrative and Technical Support    
  • Records Management       


  • A bachelor's degree is required; a master's degree is preferred
  • Three (3) to ten (10) years of experience with the Defense Health Agency (DHA) is preferred; other related experience will be considered
  • Confident with critical thinking, work experience and judgment to plan and accomplish goals.
  • Must have good analytical skills, attention to details, self-motivation, and organization skills.
  • Must be able to adapt to a changing environment.
  • Excellent communication both oral and written
  • Successfully pass a drug screen and a federal background check


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:


If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.


For Pay Transparency Non Discrimination provision, please copy and paste the following link:


  1. maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator”. This email box is not for resumes or follow up on job applications.