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This Task is being requested to efficiently and effectively support the financial management of Mission for the Near Eastern Affairs and Bureau of South and Central Asian Affairs of the Department of State. Will serve as the NEA- SCA Support Services Specialist for SCA/RA. The incumbent performs a variety of duties that require the incumbent to work very closely and in complete harmony with the team in NEA/FO including the Office Director, Deputies, unit chiefs, and other staff members.


The NEA- SCA Support Services Specialist will assist in promoting, coordinating, and handling tasks related to all aspects of the SCA Bureau’s responsibilities as required under the Leahy legislation.  These includes: valuate, verify, and input requests for vetting of key individuals of firms bidding on DOS contracts, or being considered for grants by the Department.

  • Serve as the point of contact for both NEA and SCA bureaus in processing all Separate Maintenance Allowance requests and inquiries.
  • Review and process separate maintenance allowance requests within three working days of receipt and in line with the Standardized Regulations.
  • Advise on latest SMA allowances information, and draft standard operating procedures.
  • Coordinate with Regional Bureaus as needed with the Separate Maintenance Allowance application process and policies.
  • Review and process for clearance and dissemination all ambassadorial away-from-post requests within five working days.
  • Track all COM time-away-from post for reporting purposes to M/PRI, the Under Secretary or Management, and Secretary of State.
  • Draft Chief of Mission travel approval cables for clearances.
  • Assist with bureau’s crisis management activities including paperwork and clearances for authorized or ordered departures.
  • Assist the Executive Office with rosters, organizational charts, and lists.  Provides temporary office coverage and support duties as needed.
  • Serve as back up to Program Assistants in providing customer support to individuals assigned to NEA-SCA Missions involving phone, email and personal communication from the initial notice of assignment through deployment.
  • Assist customers with deployment requirements to include securing State badges, ensuring compliance with mandatory medical and training requirements and compliance with additional Post-specific requirements.
  • Track customer cases in an office database, which is used to determine where the customer is in the process, and prepare arrival reports to NEA-SCA Missions.
  • Assist with eCountry Clearance requests.
  • Correspond with supporting offices as needed via email/telephone.
  • Review DOS visa applications, draft visa request memos for processing. Prepare, scan and file copies of all materials included in submission.
  • Create and track all visa submission records in internal OIP Access Database. Maintain weekly visa tracker distributed to DOS Officials, as needed.
  • Update SharePoint visa log and upload Visa packages.
  • Liaise with DOS offices to receive visa application materials.
  • Maintain and organize customer electronic files. This includes working with the internal shared drive and uploading documents to SharePoint.
  • May serve as back-up to Program Assistants during OIP in-processing appointments where deploying customers complete post-specific paperwork and tasks.
  • Ensures employees have completed all pre-deployment documents and tasks prior to departing for Post.
  • Write E2 travel orders for temporary duty employees as needed by NEA-SCA/EX
  • Assist in maintaining in-processing conference room. This includes restocking supplies and logging into computers to verify full functionality when assigned.
  • Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.
No supervisory or management authority.

Bachelor’s Degree


  • Must be customer-service oriented, dependable, attentive to detail and willing to other team members, as workloads require.
  • Have experience and demonstrated ability in working with computer database systems and the Microsoft Office Suite programs. SharePoint experience preferred.
  •  Ability to interact with Foreign Service Officers, Civil Servants, and Contractor staff in a professional and courteous manner.
  • Ability to multitask, work under pressure and adhere to short deadlines.
  • Must have strong organization skills to manage portfolio and track clients throughout deployment and application processes.
  • Strong writing skills and the ability to prepare professional emails quickly.
  • Ability to provide oral guidance in a group setting.
  • Willingness to learn new tasks that arise.
  • Must be willing to work as part of a team in a collaborative environment.
  • Secret Clearance required.
  • Previous experience working with the Federal government preferred, but not required.

 Work performed in a controlled climate office environment.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites.

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We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at“”. This email box is not for resumes or follow up on job applications.

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