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Program Manager
Falls Church, VA (ID# 13783)

The Defense Health Agency (DHA) is a combat support agency supporting the healthcare needs of our warfighters and beneficiaries throughout the Military Health System (MHS). The DHA is embarking on the monumental task of taking over management and oversight of all MHS Direct Care Facilities by October 2018 as mandated in Public Law 114-28, the 2017 National Defense Authorization Act. This transition is to achieve greater standardization of healthcare across the MHS and streamline management of healthcare activities. This new era will require increased knowledge sharing, agility, integration, and continuous improvement to positively influence the success of the current and future health of all stakeholders served. This contract provides programmatic and technical support for the DoD Patient Safety Program (PSP), the DHA Clinical Support Division (CSD) (Medical Affairs/J-3), and Office of Assistant Secretary of Defense (OASD) Health Affairs (HA) HSP&O in five major areas: professional consultative services, management studies/MHS/DoD data analysis, preparation of responses, reports, documents, and correspondences, meeting support and policy development/communication/education/drafts.

The Program Manager serves in a contract key position providing support to the DHA by managing a team of 40 junior, mid, and senior level professionals.  Working primarily with the Contracting Office (COR), the CNT team, and sub-contractor team, responsibilities include organizing, directing, and tracking all aspects of the work, including schedule, cost, and contract/ customer satisfaction. While interfacing with government and team leads, the PM primarily handles the day-to-day functions and communications for the support personnel and COR.


  • Interfacing with Government management personnel, contract managers, and employees
  • Giving direction to employees, first level managers, and high-level professionals. Manage day-to-day operations of multiple functional areas. Directs and oversees a team of 40 CNT and sub-contractor professionals.
  • Support of leadership engagement and highly reliable strategies, to include consultation and coaching for the Services and MTFs, recommendation, development and/or repackaging of tools to support team training, develop needs assessments and conduct training and implementation of wide variety of patient safety related professional development and performance improvement activities, to include CEUs.
  • Support for stakeholder engagement and knowledge management to include communication, change management, and management of secure learning portal, website, and collaboration tools and tracking utilization and progress.
  • Provide in-depth understanding, experience and expertise in various programming, management, budgeting, manpower and/or resource management, operational or technical management areas.
  • Serve as the Point-of-Contact for programs, projects, initiatives, and other tasks. Responsible for the performance of personnel operating in geographically dispersed locations. Manage the hands-on, day-to-day execution of assigned operational activities and supporting tasks. Track and maintain situational awareness of assigned projects and tasks.
  • Manage resourcing of requirements, including staffing, accountability of Government Furnished Equipment, and/or responding to tasking’s, requests for information, and similar client needs.
  • Represent client position and interests in working groups, task forces, and task-oriented teams. Keep the client informed of status, progress, problems, issues requiring input, and delivery schedule of products.
  • Responsible for meeting technical, financial, operational, analytical, production, and/or contractual requirements, objectives, goals, and/or milestones.
  • Ensure management processes, business systems, products, and/or deliverables meet requirements and are in compliance with Government and client directives, laws, policies, procedures, and guidelines, and are responsive to client needs.
  • Conducting interviews, gathering data, and developing recommendations in support of project objectives


  • Bachelor’s Degree or equivalent work experience required.
  • Minimum of 5 years of experience managing government contracts.
  • Experience with the Defense Health Agency (DHA) is preferred.
  • Experience conducting effective technical presentations to client management and professional/tactful coordination with a variety of project stakeholders.
  • Good organizational skills and excellent communication skills both oral and written.
  • Ability to multitask and meet aggressive deadlines.
  • U.S. Citizenship and DoD government security clearance NACI required.
  • The ability to successfully pass as drug screen and a federal background check is mandatory.

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.


For Pay Transparency Non Discrimination provision, please copy and paste the following link:

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “”. This email box is not for resumes or follow up on job applications.