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Records Technician Washington, D.C. (ID # 15740 )

Established in 2011, Cherokee Nation 3S (CN3S) provides support, services, and solutions to federal and commercial customers. CN3S guarantees a customer-first attitude, extra effort and willingness to ensure complete customer satisfaction. Its personalized approach gives clients the attention they deserve and the quality they expect.

To learn more about our company, visit our website at

CN3S is looking for a records technician to provide support to the UDDOJ Civil Division’s records management of litigation case files including: the creation, maintenance, tracking, and retirement of litigation case files.


  • Receive, process, maintain, and retrieve litigation case files maintained in hard copy and/or electronic form;
  • Work directly with attorneys and litigation support staff to identify, categorize, and organize documents in official litigation case files;
  • Teach attorneys and litigating support staff to use CIMS and electronic information and record keeping systems to locate, review, and request specific case file sections;
  • Explain records maintenance and retrieval procedures to attorneys and litigation support staff and enforce adherence to those procedures, despite any user desires to the contrary;
  • Work independently to manage all aspects of the operation of an ARU;
  • Record information in logs and in automated tracking systems (CIMS) or other electronic information and record keeping systems concerning case files (e.g., adding, deleting, updating, modifying, and correcting records; checking files in and checking them out; conducting inventories; etc.);
  • Research the location and status of files, using AMMS, CIMS, and other records finding aids, to determine the nature of cases and to discover the location of case files;
  • Identify case file materials according to the nature of the documents and then describe them in AMMS, CIMS section descriptions or in other electronic information and record keeping systems;
  • Interfile loose documents into case files; refile sections; create new physical file sections and enter them on CIMS; label files; and attach bar code labels to the files; scan documents and save them to appropriate electronic folders; follow electronic file naming conventions;
  • Retrieve files and process them for delivery to requestors;
  • Maintain files, including removal of duplicate copies of records; preparation of substitute NEWs and substitute closure forms when missing; replacement of worn and mislabeled folders, etc.;
  • Route case disposition/closure forms to the Case ClosingUnit;
  • Pull, box, and inventory closed case files for shipment to the RMU;
  • Systematically shelf-read all files in the ARU, correcting problems and reporting findings; check electronic documents and files for accurate file names, descriptions, coding, file folder location, file content readability, and accuracy of other electronic fields;
  • Distribute evenly the files on the shelves of the ARU and ensure daily that all files are securely standing upright on the shelves;
  • Maintain the ARU in a clean, neat, well organized condition at all times;
  • Receive and stamp hardcopy documents that have been scanned into electronic information and record keeping systems as received and deliver the hardcopy documents to attorneys and litigating support staff;
  • Operates digital image scanning equipment to capture images and generate associated OCR text;
  • Follows established scanning and quality control procedures in producing digital files in specified format for further processing;
  • May be required to prepare documents for scanning (including determining logical breaks and unitization of hard copy documents) by disassembling prior to scanning and reassembling afterward;
  • May be required to record file-level information and physical attachment information during the scanning process.  Maintains scanning and task logs as well as equipment maintenance logs.


  • At least one year of college education or one year of relevant education beyond high school (e.g., paralegal training) or one year of experience working with legal documents in a government or private law office, that demonstrates:  a knowledge of filing procedures and techniques; an ability to maintain files, including the ability to interpret and apply records policy and filing techniques in a variety of situations; and a firm grasp of numerical, alphabetical, and chronological sequencing;
  • At least 6 months of on-the-job experience using a computer terminal
  • Demonstrated ability to work independently, taking primary responsibility for the initiation, planning, and performance of routine duties and special efforts to improve the efficiency and effectiveness of operations;
  • Demonstrated ability to organize and accomplish work in an accurate, responsible, and professional manner;
  • Demonstrated ability to read, write, speak, hear, and understand English fluently and type proficiently;
  • Excellent hearing and oral communications skills;
  • A calm, tactful, professional demeanor for dealing with users who do not understand records procedures;
  • Ability to use a scanner and use electronic document management tools and software programs;
  • Able to set up and perform routine maintenance on image scanning and conversion equipment. 


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.



We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.                                                          
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We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator”. This email box is not for resumes or follow up on job applications.