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Response Team Specialist-Washington DC (ID# 15749)


Cherokee Nation Mission Solutions provides support services and project support personnel to our Government and industry partners. Our highly skilled experts support and supplement the mission, expertise, and skill sets of our clients. Utilizing our customer-intimate approach, we partner with our clients to provide strategic solutions that maximize the use of human and financial resources to ensure that mission-critical projects are completed on time and within budget.

For more company information, visit our site at www.

The Department of State, Bureau of Political-Military Affairs, is seeking Response Team Specialist candidates. These analyst positions are responsible to review and adjudicate export and import licenses and brokering authorizations; determination of jurisdiction of commodities as defense articles and defense services; compliance and enforcement of the applicable laws and regulations; and the automation of these functions.


  • Response Team Specialist works under General Supervision: The government provides continuing or individual assignments by indicating what needs to be accomplished, limitations, quality and quantity expected, deadlines and priorities. Additional, specific instructions provided for new, difficult, or unusual assignments. The contractor uses initiative in carrying out recurring assignments. The government assures that the work is technically accurate and in compliance with instructions or established procedures.


  • The contractor has no inherently government responsibilities. The contractor shall obtain USG supervisory clearance and/or approval pertaining the position work requirements and/or work products. The contractor shall abide by all State Department, Procurement Information Bulletins (PIB) related to third-party contractor services.
  • Provides routine guidance on the process of registering, applying for export licenses via external website, seeking approval to various agreements, seeking commodity jurisdiction determinations, and submitting general correspondence.
  • Answers questions about regulations and procedures, when required, seek guidance from licensing, compliance, policy, and registration regarding queries response team cannot answer.
  • Answers questions related to application forms and submission process.
  • Provides status updates to applicants on outstanding license, registration, and applications, and general correspondence, using a computer information systems.
  • Assists in locating misdirected documents, as required.
  • Coordinates any development relative to ongoing case inquiry.
  • Serves as the collection point for public comments on Federal Register notices.
  • Maintains a log of telephone calls received and guidance provided.
  • Refers applicant to external licensing systems, if applicable.
  • Compiles monthly summaries of calls and emails received, broken down by topic.
  • Provides input to management on improvements to website, and on the reformulation of regulations and guidance.
  • Proposes updates to Frequently Asked Questions on the website, based on public inquiries.
  • Briefs management, as requested, on public inquiry trends.
  • Proposes recommendations for streamlining existing standard operating procedures.
  • Assesses response team for process improvement.
  • Addresses elevated inquiries by response team.
  • Compiles detailed, consolidated statistical reports, which depict the efforts of the response team.


  • Bachelor Degree or combination of education and experience with a minimum of three (3) years of AECA and ITAR experience.
  • State Department experience preferred.
  • Ability to plan and carries out successive steps and resolves problems and deviations in accordance with instructions, policies, and accepted practices.
  • Must have proficient oral and written communication skills.
  • Excellent customer service orientation, detail oriented, and possess organizational skills.
  • Must comprehend simple instructions and construct correspondence and/or memos.
  • Adept interpersonal, listening, problem solving and telephone skills are required.
  • Must maintain high levels of integrity and discretion.
  • Ability to manage multiple tasks within strict deadlines is required.
  • Ability to use Microsoft Office suites in order to create or revise working documents.
  • Ability to effectively articulate vision and mission to management and response team.
  • Has working knowledge of Microsoft Office Suite programs and be able to operate all office equipment including but not limited to: telephones, copy machines, fax machines, scanners, printers, and computers.
  • May be required to travel within Domestic and/or International.


  • Controlled climate office environment.

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “” This email box is not for resumes or follow up on job applications.