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Senior Analyst  Washington, DC (ID#13310

**Secret Security Clearance Required**

This position is located in the Office of Policy, Planning, and Resources (R/PPR) Digital Diplomacy Unity for the Undersecretary of Public Diplomacy.  The Digital Diplomacy Unit will work to improve the Department of State's overall use of digital media and communications technologies through a variety of perspectives or functions. One key function for the unit is policy and governance–drafting and proposing policies to regulate the organization's use of digital communications technologies. The incumbent contractor will support the policy and governance function of the unit with his/her expertise in applicable laws and regulations, drafting policy documents for review and approval by unit and office management as well as other areas of the Department impacted by these policies.

The Office of Policy, Planning, and Resources (R/PPR), has a need to hire one (1) senior analyst to provide professional support services and technical expertise in the area of digital media policy and governance to public diplomacy and public affairs bureaus, offices, and overseas missions.  The position will support the work of the Internet Steering Committee, and to support the functions of the Office of Policy, Planning, and Resources (R/PPR) on an as-needed basis.


  • Performs a wide variety of duties in support of the Digital Diplomacy Unit, R/PPR and public diplomacy and public affairs bureaus, offices, and sections overseas.
  • May be called upon to investigate impact of new or existing technologies that further the Department’s capabilities to better deliver our message and enhance the breadth of our reach.
  • Leads or participates in within, R/PPR, IIP, ECA, or Department-wide working groups relevant to the Department's or bureau's internet presence. In this capacity, or at the direction of R/PPR management, the incumbent may be asked to draft, review, and or revise policy, regulation, and/or guidance pertaining to the Department and its Internet presence, including the use of social media and other digital tools.
  • Provides oversight functionality for policy and guidance.  This includes, but is not limited to, the monitoring of Department web and social media sites – both abroad and domestic – for compliance with regulations, policies, and rules; reporting of and assistance in resolution of any identified violations of same; and bringing best practices to the attention of the stakeholders for consideration of adoption as Department-wide standards.
  • Provides research assistance to R/PPR and public diplomacy and public affairs bureaus, offices, and sections overseas.  The incumbent may be tasked with researching answers to legal, technical or non-technical questions; the projected impact of a policy decision; or the impact of the implementation of a new piece of software, a new piece of hardware, or a new technology.
  • Provides administrative support to R/PPR and public diplomacy and public affairs bureaus, offices, and sections overseas as required. This may include taking and distribution of meeting minutes; policy formulation, data collection and/or maintenance of databases in support of the Digital Diplomacy Unity and its business. Assists with maintenance of the groups’ Intranet presence.
  • Serves as a general resource and provides orientations/briefings to end users on web/Internet-related topics and/or technologies. 

Note:  Contractor staff working in this position is expected to have access to the Department’s computer networks, information systems and networks, and databases relevant to their duties.


The ideal candidate would have the following qualifications:

  • In depth knowledge of the Internet, its capabilities, its limitations, and the manner in which information is made available and distributed via the Internet.
  • Knowledge and experience in evaluating and interpreting statutory and regulatory requirements and for determining the consistency of policies, standards, directives interpretations, etc. related to those requirements. (Specific areas of experience should include the legislation and USG guidance relating to privacy and accessibility of web sites as set forth in the Americans with Disabilities Act, Section 508 of the Rehabilitation Act, and other such mandates.)
  • Demonstrated knowledge of how social media, mobile technology, and other digital tools can be used to reach and engage global audiences.
  • Knowledge of the principles and methods applicable to researching, analyzing, writing, editing and presenting complex statutory or regulatory material and related issue/policy memoranda and interpretations.
  • Ability to monitor and interface with private-sector contactors providing specialized software and information-technology services
  • Ability to lead project teams with disparate members and skills.  Able to coordinate projects with government, NGO, and private-sector representatives, secure cooperation, negotiate among competing priorities, and develop consensus-based approaches.
  • Experience in analyses of quantitative and qualitative data (involving various data sources) and results reporting.
  • Ability to interact with high level government officials, including management in R/PPR, IIP, ECA and the Office of the Legal Adviser’s Public Diplomacy team, management in other bureaus, and potentially the Department’s central management hierarchy.
  • Experience in developing and implementing standard operating procedures (internal controls) for internal and external users.
  • Experience in formulating, writing and implementing reporting mechanisms, policies, processes and procedures.
  • Experience in tracking document flow and clearance processes and distribution of documents to appropriate personnel.
  • Excellent, timely and precise organizational skills and multi-tasking abilities.
  • Excellent critical and creative thinking and analytical skills.
  • Excellent written and oral communication skills.
  • Excellent ability to work independently, with minimal supervision, and multi-task.
  • Facility with standard software, including the complete Microsoft Office Suite (Word, Excel, Access, PowerPoint, SharePoint), and an ability to learn and work with other software, as well as database applications.
  • Ability to obtain and maintain a security clearance at the Secret level.
  • A Bachelor’s Degree is required for this position; however, a Master’s Degree or other advanced degree is preferred.
  • A minimum of three (3) years of related professional work experience is required for this position.


 Controlled climate office environment.

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