Back to Job Board

Journeyman Program Operations Support Specialist, Falls Church, VA ID #19231

Join the team that values your skills and expertise. From intelligence and cybersecurity to vulnerability assessment and mission assurance, Cherokee Nation Strategic Programs (CNSP) brings experience and results. Building on a reputation as a dedicated, disciplined, and tightly-knit organization, CNSP supports DOD and other federal clients in their critical, strategic, and operational programs. CNSP is looking for qualified talent to give our clients the support they deserve and the quality they expect from our team – a team of experts, like you.

The Defense Health Agency (DHA) is a Combat Support Agency supporting our warfighters and beneficiaries' healthcare needs throughout the Military Health System (MHS). This new era will require increased knowledge sharing, agility, integration, and continuous improvement to positively influence the success of all stakeholders' current and future health.

CNSP is seeking a Journeyman Operations Support Specialist to assist with the DHA Clinical Support Division (CSD), Patient Safety Program (PSP), and The Office of the Deputy of the Assistant Secretary of Defense Health Services Policy and Oversight (HSP&O) Programmatic and Technical support contract.

Includes the following:

  • Engage and communicate (written and verbally) with senior executive leaders within the MHS governance structure regularly.
  • Provide direct support to key government leaders for task execution and management including scheduling meetings, coordinating travel, logistics, preparing agendas and meeting minutes, tracking action items and due outs, collecting and preparing read-ahead, developing executive action/decision packages, as well as action memos, memorandums of support or agreement, standard operating procedures or manuals, and DoD or HA/DHA issuances.
  • Provide CSD Defense Travel System (DTS) administrator services to include preparing and adjudicate travel orders for CSD staff members.
  • Assist in preparing reports and letters to external organizations, including Congress and special interest groups.
  • Assist the workstream lead with collecting the necessary data and information to be used for drafting testimony for congressional subcommittees concerning clinical matters of the Military Health System. Source material shall come from internal research, DoD publications, and published literature.
  • Assist in preparing package coordination documents and coordinate and process taskings received through the Correspondence and Task Management System (CATMS) to prepare tasker documents for routing and coordination, track progress across multiple levels of within DHA/HA, and keep the Action Officers abreast and the documents routed in a time-sensitive manner.
  • Coordinate and manage project tasks to ensure project delivery within allotted timelines.



  • A Bachelor's degree is required; a Master's degree preferred.
  • A minimum of four (4) to seven (7) years of experience in administration or operations supporting the Federal Government or Department of Defense; DHA experience is highly preferred.


  • Experience providing meeting support to include scheduling/coordination, preparing associated documents, and adjudicating meeting minutes is required.
  • Experience coordinating official government travel utilizing the Defense Travel System (DTS) is highly preferred.
  • Experience using CATMS/TMS is preferred.
  • Good organizational skills and excellent communication skills, both oral and written.
  • Tolerance for ambiguity and the ability to work in a fast-changing environment with a self-starter approach.
  • U.S. Citizenship and DoD government security clearance NACI is required.
  • The ability to successfully pass a drug screen and a federal background check are mandatory.

WORK ENVIRONMENT: Temporarily telework due to Covid-19.

About Cherokee – Federal
Cherokee Federal – a division of Cherokee Nation Businesses – is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission worldwide for more than 60 federal clients. Our companies manage nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios.
Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states, and 2 U.S. territories.
Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team.

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, and sexual orientation. If you'd like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster; and
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email for assistance. This email address is for accommodation requests only and cannot inquire about the application process or status.
For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision;
We maintain an Affirmative Action Plan to seek employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule a time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at "" This email box is not for resumes or follow up on job applications.