Back to Job Board

Medical Readiness Administrative Specialist, Marietta, GA, US ID#17078

When your mission depends on quality health care, rely on a team who can deliver results. From cutting-edge analysis to optimized health programs, Cherokee Nation Healthcare Services (CNHS) can manage any size federal project. Federal clients who partner with CNHS improve their access to care, medical readiness and program efficiency. Wherever the mission takes you, CNHS delivers world-class solutions, on time and on budget. 


CNHS is looking for a Full-Time Case Management Administrative Specialist to work at the Clay location in Marietta, GA. This position will administratively support non-clinical case managers with soldier physical health assessments and e-case management.

The MHS has three primary goals for Case Management:

  • Improve the care, management, and transition of recovering Service members.

  • Broaden the application of CM to include those with complex and at-risk needs before the Soldier requires complex care.

  • Evaluate the impact of case management on the quality of military health care.


Includes the following:

  • Conduct intake services at PHA and Medical Readiness; identify members that are determined medically non-deployable; create, track, and update medically non-deployable referrals in e-case.

  • Ensure accuracy and efficiency of case management process.

  • Manage Soldier’s medical and dental care from the identification point of injury and/or condition to when the Soldier is returned to duty or administratively separated from the military IAW Chapter 3 of AR 40-501.

  • Initiate case management and maintain clinical notes referencing GA ARNG Provider’s medical assessments.

  • Liaison between MRNCOs and Commanders in completion of required checklist for; Chapter 3, MEB, PEB, LOD, INCAP and review for submission to HSS; ensure all medical documentation is uploaded into the Soldier’s individual medical record in HRR; ensure that MEDPROS accurately reflects the Soldier’s current medical status and evaluation records; notify unit RNCOs of all required documentation, appointments scheduled, determinations made, or non-compliance of Soldier’s being processed as medically nondeployable.

  • Performs initial and follow-up SM review to ensure quality of patient care and ensure the SM understand their responsibilities IAW AR 40-501 Chapter 9 and 10.

  • Coordinate continuity of care plans and all referrals when the care is being resourced by the government.

  • Ensure completion of required checklist (Chapter 3, MEB, PEB, LOD, INCAP) and ensure proper handling of all medical records and validate in HRR.

  • Document all case management activities in the appropriate Army National Guard electronic data system in current use (eCase).

  • Telephone Soldiers and medical/dental offices to obtain information and coordinate medical appointments for Soldiers seeking treatment under DHA-GL approved care.

  • Obtain the proper release of information forms from Soldiers and medical/dental offices, and collect medical documents when the Soldier cannot.

  • Place and maintain medical documentation in the appropriate electronic record HRR as well as the hard copy MRR that includes filing, scanning and maintaining all medical documents as directed by the Army Regulation 40-66 Medical Record Administration.

  • Use Electronic Medical Management Processing System (eMMPS) to perform and upload documentations for Soldiers requiring INCAP submission.

  • Perform Data base system functions as required in electronic data systems used by the Army National Guard to include but not limited to: MEDCHART, AVS, e-Case, HRR, e-Profile, LOD, eMMPS. DENCLASS, WTU, Soldier Locator, and TMDS.

  • Coordinate with health services administrative team to obtain pre authorization(s) for treatment with entry of request into MEDCHART.

  • Coordinates with SM to ensure all medical readiness issues are properly addressed to minimize the amount of time in non-deployable status.

  • Ensure all medical documentation necessary is obtained in order to facilitate approval of any medical treatment or completion of any required examination by a credentialed provider (Chapter 3, MEB, PEB, LOD, INCAP) through coordination with the Soldier, unit, civilian medical providers, or Military Treatment Facilities (MTF).

  • Prepare reports and answer ad hoc queries using data from the ARNG Patient Tracking Report on GKO and SPL modules in MODS.

  • Perform non-clinical support to SRP and medical readiness events. Services required:

  • Attend and perform administrative support at medical readiness events and CH3 Evaluations.

  • Provide weekly updates and reports of all case management activities to the case manager.

  • Coordinate care received by TRICARE and by the Defense Health Agency-Great Lakes (DHA-GL) formerly known as Military Medical Support Office (MMSO) to obtain pre authorization(s) for treatment (coordinated through the Health Systems Specialist).

  • Coordinate service member care including consults for those initially using Military Treatment Facilities (MTF), VA, TRICARE network provider, and/or non-network providers.

  • Establish a list of available local resources within the state to coordinate care and ensure service members have alternative options available to receive medical care if not eligible for military health benefits.

  • Document medical care plans Bi-monthly (at a minimum) case review in eCase.

  • Ensure proper data entry of all Service Members (SM) medical information in appropriate MODS (Medical Operational Data System) within 3 days from the end of an SRP event.

  • Follow up with SM to ensure all medical readiness issues are properly addressed to minimize the amount of time in non-deployable status.

  • Comply with and maintain access all regulations and guidance that are applicable to medical operations and programs of the GA Army National Guard.

  • Performs other job related duties as required.


This is a Full-time position that reports to the Department Manager and Site Medical Operations Program Manager.


AA or AS degree preferred

At least 2 years experience in Medical Office Administrative Duties

High proficiency with learning and using computer programs


Contractor employee should possess the following knowledge/skills:

  • Strong organizational skills

  • The ability to use Power Point, Excel, Word, Access, Outlook

  •  Operate a personal computer to input, store, retrieve and manipulate data for various reports as required by this PRS. Experience with computerized client management systems is required.

  • Use various software programs to maintain database files and prepare reports, including but not limited to the following ARNG web-based electronic data systems via MODS: Medically Non-Deployable (MND)/e-Profile, Medical Data Protection System (MEDPROS), MEDPROS Web Data Entry (MWDE), Soldier Patient Locator (SPL), Warrior Transition Report (WTR), DENCLASS, AVS, HRR, ePHA/MHA, eCase and other modules as applicable or as they become available.

  • Experience with the military, such as prior military service or military family member or military family volunteer, is highly desirable.

  • Demonstrates competency in assessing, planning, implementing, and evaluating care provided including patient/family education.

  • Demonstrates leadership qualities including professional verbal and written communication skills, flexibility to prioritize complex situations, and decision-making skills.


This is a position that administratively assists the Case Management teams as needed in support of PHA(s) and or personnel case management needs.  This position works closely with the Case Manager and other Administrative Specialists to meet the needs of the GA ARNG Medical Readiness program.

About Cherokee Federal
Cherokee Federal – a division of Cherokee Nation Businesses – is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios.

Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories.

Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team.


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster;   and

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision; 

We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at “” This email box is not for resumes or follow up on job applications.