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Program Manager, Falls Church, VA, US, ID #16870

Cherokee Nation Operational Solutions (CNOS) provides a complete line of medical equipment and supplies along with innovative office products and services to businesses and health care facilities throughout North America. Wholly owned by Cherokee Nation, Cherokee Nation Operational Solutions is part of the Cherokee Nation Businesses’ family of companies.

For more company information, visit our site at    


CNOS is currently seeking a Program Manager for an opportunity in the DASD Health Readiness Policy and Oversight (HRP&O) Directorate in Falls Church, VA. The Program Manager will provide oversight, guidance, and strategic support on program objectives and activities to include cost, schedule and performance responsibilities.


  • Provide subject matter expertise on all matters pertaining to the business rules that guide staff practices/procedures and providing general rules and guideline for business functions.
  • Manage employees and their performance to include all training functions.
  • Maintain a stable workforce. No more than 10 percent turnover per year.
  • Assist government in performance/task monitoring, provide current roster with on board date, qualification, and location.
  • Utilize analytical techniques to evaluate results and make recommendations on effective resource utilization and workflow processes.
  • Develop and maintain a customer focused culture that delivers high quality performance.
  • Ensure all personnel meet or exceed PWS qualification requirements.
  • Perform timely corrective action for identified contract discrepancies.
  • Organize and direct work, coordinate efforts with other functions, and direct personnel to achieve objectives.
  • Supervises contractor employees.
  • Interview, hiring, and training contractor employees.
  • Be responsible for staff development, planning, assigning and directing work.
  • Be responsible for addressing complaints and resolving problems. Responsible for ensuring quality management of service delivery.
  • Perform other duties as needed or assigned


  • This position will have supervisory/management authority.



  • Bachelor’s degree in Business, Health Care Administration, Allied Health, or Health Sciences.


  • Must have experience in managing multiple managing multiple activities of a group of management, organizational and business process improvement staff to execute the business plans, developing plans and projects, determining needs, investigating and resolving problems, interfacing with other functions and outside personnel, preparing capital and operating requests, and managing staff
  • Must have experience directly supervising contractor employees.
  • Must have experience interviewing, hiring, and training contractor employees.
  • Must have experience addressing complaints and resolving problems.


The duties of this position are primarily performed in a climate-controlled office environment. Occasional travel and overnight stay may be required.

With $400 million in annual revenue, 20% growth per year, approximately 950+ active contracts serving 60+ government agencies in 25 countries, 47 states, 2 territories and 2000+ employees, Cherokee Nation Businesses’ (CNB) group of Federal Contracting Section 8(a) companies is well positioned to deliver expertise needed to solve complex technical issues. Federal Solutions provides an array of services for 12 of the 15 cabinet-level departments and agencies – from applications and data services to cybersecurity and national defense.

Why consider Cherokee Nation and our Federal Solutions business? Here are some great resources highlighting what we do and compelling reasons for joining our team!

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “” This email box is not for resumes or follow up on job applications.