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System Engineer I, Silver Spring, MD, US ID# 18287

Join the team who values your skills and expertise. Cherokee Services Group (CSG) provides software, data management, cloud solutions, cybersecurity, infrastructure and business process services for federal customers. CSG takes a personalized approach to solving clients' toughest challenges, helping you make the most of your skills. This approach gives clients the support they deserve and the quality they expect from a team that can handle every detail – a team of experts, like you.

Cherokee Services Group is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit


For more company information, visit our site at:


NOAA Office of the Chief Information Officer and High-Performance Computing and Communications (OCIO). The OCIO/HPCC is responsible for all NOAA information and information technology (IT) resources. NOAA has a $1.3B annual IT Portfolio Investment budget, larger than all but four other non-defense bureaus.

The OCIO provides mission-essential enterprise-wide IT services such as email, calendar, web hosting, administrative computing, networking, security monitoring, and security incident response. Through the NOAA HPCC program, the office ensures cost-effective, enterprise-wide supercomputing support to NOAA’s research and forecasting missions.

CSG is looking for a System Engineer I that will function as the IT Billing Analyst supporting NOAA-OCIO.   The candidate will provide a high-level cost savings analysis.  Below are the requirements:

Essential Duties and Responsibilities:

  • Identify cost savings through the identification of unused wireless devices
  • Process direct billing invoices and  invoice exception resolution as needed
  • Provide Communication company related reports/inquiries, Quarterly Wireless Device data reports to include wireless contract change processing, monitor the funds available for service and equipment, periodically report to and consult with the NOAA POC for best use and yearly quote renewals obtained/processed
  • Ordering – Front end verification of accounting codes and the presence of the necessary data and documentation for new orders (37-1’s)
  • Maintain the 37-1 database which contains ordering/accounting code data
  • Lead on communication provider teleconferencing services
  • Obtain front end billing information, open new teleconferencing accounts and update existing ones
  • Monitor commercial communications order notices for: inclusion of all expected items/CLINs and inform the vendor of corrections needed and follow through to resolution
  • Respond to inquiries, both billing and informational, with research and analysis while learning the many nuances of each request as they are completed.
  • Provide reports on resolutions

Supervisory/Management Authority: 

  • This position does not have management authority or supervisory capacity

Education and/or Experience:

  • A bachelor’s degree or an associate’s degree in a closely related field is highly desired
  • A high school diploma is required
  • Must have two (2) to four (4) years of relevant work experience; preferably in a federal government setting
  • Experience with federal financial databases and software is a plus

Knowledge, Skills and Abilities: 

  • Working knowledge with: Processing direct billing invoices, Invoice exception resolution, Data reporting, Quote renewals and Accounting code verification and management
  • Proficient with MS Office Suite as well as other accounting or financial databases for data management and producing reports
  • Excellent, attention to detail,  problem solving and communication skills; both oral & written
  • The ability to successfully pass a federal background check and a drug screen is required

Work Environment: 

  • This position is at a secured federal office setting in a controlled office environment

About Cherokee — Federal
Cherokee Federal – a division of Cherokee Nation Businesses – is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios.

Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories.

Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team.


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster;   and

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision; 

We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at “” This email box is not for resumes or follow up on job applications.